Terms and Conditions

    1. Acceptance of Terms

    By accessing or using the website www.avanzaseniorcare.com (the "Site"), or by engaging with any services, communications (including SMS/text messages), or content provided by Avanza Senior Care ("we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all these Terms, do not use this Site or our services.

    2. Services and Disclaimers

    Avanza Senior Care provides information about senior care services. This information is for general informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

    3. Intellectual Property

    All content on the Site, including text, graphics, logos, images, and software, is the property of Avanza Senior Care or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

    4. User Conduct

    You agree not to use the Site in any way that is unlawful, harmful, or interferes with the proper working of the Site, including but not limited to:

    • Uploading or transmitting viruses or other malicious code.
    • Collecting or harvesting personal information from the Site without permission.
    • Attempting to gain unauthorized access to any portion of the Site.

    5. SMS/Text Messaging Terms and Conditions (10DLC Compliance)

    This section governs the provision of SMS and MMS communications ("Text Services") by Avanza Senior Care.

    A. Opt-In and Consent

    You can enroll in our Text Services by completing the online form on the Site that collects your mobile number. By providing your mobile number, you agree to receive automated and/or non-automated informational and operational text messages from or on behalf of Avanza Senior Care. You confirm that you are the subscriber or authorized user of the mobile number. Consent is not a condition of purchasing any goods or services.

    B. Message Details

    • Purpose: By providing your mobile number, you agree to receive SMS messages for appointment reminders, updates, and responses to your inquiries.
    • Message Frequency: Message frequency varies based on communication needs.
    • Cost: Message and data rates may apply from your mobile carrier. We are not responsible for any fees charged by your mobile carrier.

    C. Opt-Out (STOP)

    You may cancel the Text Services at any time. To stop receiving messages, reply STOP to any message you receive from us. You may receive one final confirmation message indicating that you have been unsubscribed. After this, you will no longer receive text messages from that specific program, unless you re-enroll.

    D. Help and Support (HELP)

    For assistance or more information, reply HELP to any message you receive or call our support line at 847-750-0500.

    E. Carrier Disclaimer

    Carriers are not liable for delayed or undelivered messages.

    6. Privacy Policy

    Your use of the Site and Text Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

    7. Limitation of Liability

    Avanza Senior Care will not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or inability to use the Site or our services.

    8. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

    9. Changes to Terms

    We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.