From Your First Call to Personalized Support
We know the need for help can arise suddenly. Our team is built to move at your pace, guiding you from the first conversation through a personalized plan of care.
Your Roadmap to Quality Care
Every family's journey looks a little different. These four steps describe the path most clients follow when they begin services with Avanza Senior Care.
Step One
Initial Call & In Home Consultation
Speak with a friendly member of our care team to arrange a complimentary in home care assessment at no cost.
Step Two
Design a Customized Care Plan
We work with you to create a personalized Care Plan, tailored to you or your loved one's needs and preferences.
Step Three
Match the Caregiver to Fit Your Needs
We thoughtfully match a caregiver to you based on your needs, personality, and schedule, and your care begins.
Step Four
Care Supervision & Client Follow Up
Our qualified, experienced, and compassionate home care team follows up to make sure nothing is left unaddressed.
FAQ
Starting Care with Avanza
Quick answers to the questions families ask most as they begin the journey.
What do you need from us to get started quickly?
A short phone call is enough to begin. We will ask about the person needing care, current health concerns, and the help you are hoping for. If a hospital or doctor is involved, sharing their contact information helps us coordinate.
Is the in home assessment free?
Yes. The first visit is a no pressure conversation. A care coordinator listens, answers questions, and walks through the home for safety. There is no cost and no obligation to move forward.
What if our needs change after care begins?
The Care Plan is a living document. As health needs, schedules, or preferences change, we adjust hours, tasks, and caregiver assignments to keep the plan a good fit.
What if the first caregiver is not the right match?
Tell us. The relationship between client and caregiver is the foundation of good care. If the fit is not right, we will introduce another caregiver until you feel comfortable and at ease.
Do you provide care on weekends or overnight?
Yes. We schedule care around your life, including evenings, weekends, and overnight shifts when needed. Share your ideal schedule on the first call and we will build around it.
Information at Your Own Pace
This overview is here to help you picture the process of bringing support into your home. If you would like to talk through your specific situation, our team is available for a no pressure consultation.